Before any treatment is started, you will be given an estimate of the cost of the recommended treatments for your pet’s diagnosis. You will be given the option of accepting all the recommended treatments or some of them depending on your pet’s condition. All treatments will be discussed with you by the doctor on staff and again by the technician working the case. If you have questions please feel free to ask our staff members. Viewing all treatment estimates and cost allows you to accept the care for your pet that you are comfortable providing. A deposit (the lowest end of the estimate) will be required prior to any treatments. Unfortunately the nature of an emergency practice necessitates this as our relationship with you is often brief. Thank you for understanding of our policies.
At Animal Emergency & Critical Care, we accept the following forms of payment: cash, checks, CareCredit, Scratchpay and all major credit cards. We are unable to offer credit due to the brief nature of our relationship. Payment is due at the time of service. Thank you for your understanding.